Copyright 2019           Mystic Art Productions Limited         E-Mail: mystic@mystic.co.nz
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Freight, payment & shipping information for
New Zealand Customers

All prices on this web site are quoted in New Zealand dollars and include GST. Flat freight rates apply for New Zealand customers. Please add NZ$6.50, to orders up to the value of NZ$100.00, and NZ$12.00 to orders with a value greater then NZ$100.00. Please add an extra $2.50 if to be sent to a Rural Delivery address. Please add $6.00 if your order includes two or more box's of disposa trays and is under $100.00 in value.
All goods are sent by the quickest service available that matches the freight cost. For example  If you were ordering a box of needle bars for South Island delivery it would probably be sent via over-night courier as they will fit into a $6.50 courier bag. We must have a street address and phone number. Rural delivery addresse's are acceptable but delivery may take a little longer. We do try to get orders out as soon as possible, however because of Bank policies regarding unpaid cheques we now require that all personal cheques clear our bank before we will dispatch orders. This takes 5 working days minimum. We do not accept credit card payments.
If orders are urgent we can send by courier regardless of size but we will require you pay the full cost of delivery in advance.

The preferred method of payment is bank cheque with order or direct credit into our bank account, if sending cash we recommend using courier or registered post. Please include a contact phone number so if we or the courier has a problem with your order we can contact you.

Please post all orders and make all payments to:

Mystic Art Productions Limited
95 Awatoto Road  RD3
Napier 4183
New Zealand
Tel: +64 6 8341036

Please note that we consider the courier company or any authorised carrier to be your agent, once we deliver your goods to the courier company or carrier we no longer take responsibility for them. Any loss or damage to your goods after delivery by us to the courier company or carrier is not our responsibility and no liability will be accepted.

Mystic Art Productions Limited is a mail order only company. No goods are available for sale or collection from the premises of the company or from the premises of the companies employees without prior arrangement. No goods may be returned fo any reason without prior approval by the company.
Freight, payment & shipping information for

AUSTRALIA, USA & EUROPE

All prices on this web site are quoted in New Zealand dollars and do not include freight charges. You must add the correct freight charges to your order. To obtain the correct freight charge for your order please E-mail us at mystic@iconz.co.nz with your order and we will work out the correct cost for Air Insured Post or courier delivery on your order and advise you of the cost by return E-mail.

We will accept payment by way of an International Bank Draft or Cheque payable in NZ dollars or the equivilant in US, Euro's or any other currency acceptable to our bank. Western Union money transfer. Cash, however we recommend that you send cash via registered mail. We also accept payment by way of a Telegraphic Transfer directly into our bank account, our bank charges a NZ$20 fee for this service, so you will need to add NZ$20 to the cost of your order. If you wish to use this payment option please E-mail us for details.
TERMS AND CONDITIONS OF TRADE FOR ALL COUNTRIES

We can not and do not know the importation, customs or tax requirements for every country. We include a commercial invoice with every order, if your countries authorities require additional information then you need to confirm with us prior to ordering to ensure we can supply the documentation you require. We will not be held responsible for goods delayed or stopped at your border and do not accept liability for any goods that do not clear your customs. Once goods are confirmed to have reached your border we deem delivery complete. We do not offer refunds for goods uncleared, returned or abandoned. Please check with your authorities before purchasing.



NO POSTAL NOTES
NO PERSONAL CHEQUES
NO CREDIT CARDS


Please post all orders and make all payments to:

Mystic Art Productions Limited
95 Awatoto Road RD3
Napier 4183
New Zealand
Tel: +64 6 8341036
We check our e-mail several times a day so this is the best way to make contact!

mystic@mystic.co.nz
Post:
Mystic Art Productions Limited
95 Awatoto Road RD3
Napier 4183
New Zealand
Tel: +64 6 8341036

Please note that if working on a client the phone won't be answered, so please leave a message after the prompt.
Ordering is easy! just send us an e-mail with a list of the items you want and we can get back to you with bank details for direct deposit into our account or you can send a cheque in the post.
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